Privacy Policy

---

Privacy Policy – MyMech.co.uk Limited  

Last updated: 01/04/2026

MyMech.co.uk Limited ("we", "us", "our") is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MyMech.co.uk Limited provides mobile vehicle repair and maintenance services.

Contact details:  

Address: Broadview Farm, ME7 3NH, United Kingdom  

Email: support@mymech.co.uk  

Phone: 0800 772 3774  

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following personal data:

- Name  

- Phone number  

- Email address  

- Address or postcode (for service location)  

- Vehicle details (including registration number, make and model)  

- Information submitted via contact forms (e.g. quote requests, job applications)  

We do not collect or store payment information via our website.

3. How We Collect Your Data

We collect data when you:

- Submit a contact or quote request form  

- Contact us by phone, email, or message  

- Apply for a job via our website  

- Subscribe to marketing communications (if applicable)  

4. How We Use Your Data

We use your data to:

- Provide quotes and respond to enquiries  

- Book and carry out vehicle repairs/services  

- Communicate regarding your vehicle or appointment  

- Process job applications  

- Improve our services and website  

Where applicable, we may also use your data to:

- Send marketing emails (only where you have opted in)

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

- Contract – to provide services you request  

- Legitimate interests – to operate and improve our business  

- Consent – for marketing communications  

You can withdraw consent at any time.

6. Sharing Your Data

We do not sell your personal data.

We may share your data with:

- Website hosting provider (GoDaddy)  

- IT and communication service providers  

- Analytics providers (e.g. Google Analytics, if implemented)  

- Legal or regulatory authorities where required  

All third parties are required to respect the security of your data.

7. Cookies & Analytics

Our website may use cookies to:

- Ensure the website functions properly  

- Improve user experience  

- Analyse website traffic (e.g. via Google Analytics, if enabled)

You can manage or disable cookies through your browser settings.

Where required, we will request your consent before using non-essential cookies.

8. Email Marketing

If you subscribe to our mailing list, we may send you updates, offers, or news about our services.

- You will only receive marketing emails if you have opted in  

- You can unsubscribe at any time via the link in emails or by contacting us  

9. Data Retention

We only keep your personal data for as long as necessary to:

- Fulfil the purposes we collected it for  

- Meet legal, accounting, or regulatory requirements  

10. Data Security

We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.

11. Your Rights

Under UK data protection law, you have the right to:

- Access your personal data  

- Request correction of inaccurate data  

- Request deletion of your data  

- Object to or restrict processing  

- Withdraw consent at any time  

To exercise your rights, contact us at support@mymech.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices.

13. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

14. Contact Us

If you have any questions about this privacy policy or your data, please contact:

Email: support@mymech.co.uk  

Phone: 0800 772 3774  

Address: Broadview Farm, ME7 3NH, United Kingdom